Search results reflect availability and pricing returned by our supply partners at the moment you search, and can change before you complete a booking.
Selecting a result places a short, time-limited hold on that fare, room, seat, or vessel so it does not disappear while you complete checkout. A booking is only confirmed once payment succeeds and the supplier has accepted it.
If a supplier is unable to fulfil a booking after payment has gone through — a rare provider-side failure — we automatically refund the payment in full, no action needed from you.
For organisations, a booking may additionally need an approver’s sign-off or may be blocked by a spend policy before payment, depending on how your organisation has configured its own travel policy.